1. Process mastering: how to establish and document the best known way to do a job
پدیدآورنده : Wilson, Ray W.
کتابخانه: Central Library of Sharif University of Technology (Tehran)
موضوع : ، Total quality management,، Customer services,، Consumer satisfaction,، Competition
رده :
HD
62
.
15
.
W554
1998
2. The Quality Library A Guide to Staff- Driven Improvement Better Efficiency, and happier Customers
پدیدآورنده : /Sara Laughlin, Ray W. Wilson
کتابخانه: National Library and Archives of Islamic Republic of Iran (Tehran)
موضوع :
3. The library's continuous improvement fieldbook
پدیدآورنده : /Sara Laughlin، Denise Sisco Shockley، Ray W Wilson
کتابخانه: National Library and Archives of Islamic Republic of Iran (Tehran)
موضوع :
4. The quality library :
پدیدآورنده : Sara Laughlin and Ray W. Wilson.
کتابخانه: Center and Library of Islamic Studies in European Languages (Qom)
موضوع : Customer services-- United States.,Library administration-- United States.,Library planning-- United States.,Total quality management-- United States.,Consumer Behavior.,Library Administration-- methods.,Library Services-- organization & administration.,Program Evaluation.,Total Quality Management.,Customer services.,LANGUAGE ARTS & DISCIPLINES-- Library & Information Science-- Administration & Management.,Library administration.,Library planning.,Total quality management.,United States., 7
رده :
Z678
.
L345
2008eb
5. The quality library: A guide to staff-driven improvement, better efficiency, and happier customers
پدیدآورنده : Sara Laughlin, Ray W. Wilson
کتابخانه: Library of Faculty of Psychology and Educational Sciences University of Tehran (Tehran)
موضوع : Library administration-United States,Total quality management-United States,Library planning-United States,Customer services-United States
رده :
Z
678
.
L3
2008
